Carelink Homecare Services Ltd was founded in 1988 to provide services in some parts of Gwynedd, Conwy and Anglesey, working with both the private sector and local authorities. We have approximately 230 clients over the three counties ranging from 1 hour domestic per week to 24 hours, 7 days a week. We do not provide services through persons other than employees of the agency.
We aim to provide a high quality service to the elderly and physically disabled from the age of 18 upwards in their own home respecting their independence, privacy and dignity so that they enjoy the best quality of life at home.The agency operates 365 days a year 24 hours a day. We employ over 100 trained home carers. To ensure the health and care of our service users is in the very best hands, a great deal of trouble is taken choosing reliable, caring staff. We check the qualifications of all our carers rigorously and all references are thoroughly taken up to ensure our service users have piece of mind.
It is Carelink’s aim to deliver the most effective care possible to the client and family’s benefit, without encouraging over dependence, to people who would ordinarily have no option but to consider residential or nursing care.
The provision of this service is to be carried out with minimum disruption to the client’s normal routines and be provided to them within their own home, thereby allowing the client to lead an independent and fulfilling lifestyle with minimal assistance.
Carelink has a commitment to training and developing its staff to ensure that the quality of care provided is of the highest standard.
To enable the elderly and physically disabled to achieve maximum independence, reach their full potential and have a greater say in how they live their lives.
Some words from the Managing Director
Mrs. Michelle Phillips Managing Director & Chief Nurse
I have an extremely challenging and demanding role as a Managing Director running a domiciliary care agency, Carelink Homecare Services Ltd.
We provide support for the older person and physically disabled within their own homes over three counties across North Wales, Anglesey, Gwynedd and Conwy employing over 100 staff.
I am an experienced qualified A & E nurse with a young family; I have excellent organisational and communication skills, enthusiasm and the ability to work under pressure. I am currently working towards an Executive MBA at Bangor University. Once I decide on a course of action or project, I become fully committed to it until it is successfully completed.